PRIVACY POLICY

 This Privacy Policy applies to www.ecowmmerce.com (hereinafter referred to as the “website”, for the sake of brevity) or the “Ecowmmerce” (hereinafter referred to as the “Mobile Application”, for the sake of brevity), as the case may be.

 

The website or the Mobile Application, as the case may be, recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes who we are, how we collect, share and how we treat user information we collect on the website of the Mobile Application, as the case may be, and how you can exercise your privacy rights. This Privacy Policy applies to current and former visitors to our website or the Mobile Application, as the case may be, and to our online Customers as well as Vendors. By visiting and / or using our website or the Mobile Application, as the case may be, you agree to this Privacy Policy.

 

The website and the Mobile Application are the properties of M/s Registan International (hereinafter referred to as the “Company”, for the sake of brevity), an Indian Company having its principal place of business at C-622 4C-Scheme Macheda Jaipur Rajasthan -302013 India

 

1. Information we Collect

a). Information you provide to Company: That in the course of engaging our services, you may provide personal information about you and your contacts. Personal information is often, but not exclusively, provided to the Company when you sign up for and use of the Company’s services, consult with the Company’s customer service team, send the Company any electronic mail/s, integrate with another website, or communicate with the Company in any other way.

 

That the Company shall let you know, prior to such collection, whether the information which the Company is collecting is compulsory or if it may be provided, by you, voluntarily and the consequences, if any, of not providing such information. By providing the Company such information, you agree to this information being collected, used and disclosed as described in “Terms of Service Agreement” and this privacy policy.

 

Such information shall include:

i). Registration Information: That you shall be asked to provide and the Company collects your basic information such as, your name, electronic mail address, username, your company name, location, mobile number, address inclusive of house number, society, street, city, state, pin-code, country and IP address.

 ii). Payment and Billing Information: That you shall be required to provide and the Company may collect your payment and billing information, in case you purchase any transaction products from website or the Mobile Application, as the case may be, such as billing name, billing address and payment method. However, we NEVER collect your credit card number or debit card number or credit card expiry date or debit card expiry date or other details pertaining to your credit card or debit card on our website or Mobile Application, as the case may be. Credit card or debit card details are obtained and processed by our online payment partner. The Company shall also maintain a record of your billing transaction/s and purchases, and any communication and responses thereof.

iii). Information you Post: That we collect information you post in a public space on our website or the Mobile Application, as the case may be.

 b). Demographic Information: That we may collect demographic information about you, transaction products you like, transaction products you intend to purchase, transaction products you purchase, or any other information provided, by you, during your use of our website or the Mobile Application, as the case may be. We may collect such information as a part of a survey.

 c). Information the Company collects automatically: That we may collect information about your IP address and the browser you are using. We may look at what site you came from, duration of time spent on our website or the Mobile Application, as the case may be, pages accessed on our website or the Mobile Application, as the case may be. We may also collect the information related to the type of mobile device you are using, or the version of the operating system your computer / laptop or your device is running.

 

2. Use of Information

 

That the Company may use the information collected through the website or the Mobile Application, as the case may be, for various reasons, including:

 a). To bill and collect money owed to the Company by you: This may include collection by sending you electronic mails, invoices, receipts, notice of delinquency and / or legal notices.

 b). To send you system alert messages: The Company may inform you about permanent or temporary changes to the Company’s services or to the website or to the Mobile Application or to send you account / security / compliance related notifications, such as new features, version updates, abuse warnings, and changes to this Privacy Policy, if any.

 c). To utilize for the Company’s data analytical projects: This may include utilization of your personal information to enhance the Company’s services to its Customers or Vendors, as the case may be.

 d). For marketing purpose: This may include sending you information about special promotions or offers or informing you about new features or products. This may range from the Company’s offers to the offers / products of the Vendors which you might interesting or fascinating.

 e). To enforce compliance with “Terms of Service Agreement” and applicable Law, and to protect the rights and safety our registered members and third parties, as well as the Company.

 f). To meet Legal requirements: This may include complying with court orders, issuance of court summons, and any other appropriate legal mechanisms and compliance with any order issued by public authority and any other law enforcement body.

 g).To prosecute and defend a Court, Arbitration proceeding, or any other legal proceedings.

 

3. Sharing of information with third-parties

 a). The Company may share information with parties who perform services on Company’s behalf: This includes sharing of information with Vendors who sells, distributes or exports the transaction products to you.

 b). The Company may share information in compliance with law or to protect the interest of the Company: This includes sharing of information in compliance to any Court’s order or to any order issued by public authority or to any other law enforcement body. The information may be shared where the Company is investigating into any potential online fraud.

 c). The Company may share information with any successor / acquirer: This includes sharing of information to its successor where the Company’s entire business or any part thereof is sold / merged to any other Company / Corporation / Institution / Entity.

 

4. Third-Party Sites

 

That if you click on any link/s to third-party websites, while accessing the Company’s website or the Mobile Application, as the case may be, this Privacy Policy would not apply to any such access to those websites. You are therefore advised to read their privacy policy before any such access and the Company shall not be responsible for any damage or loss which you may encounter as a result of any such access.

 

5. Data Protection Rights

 

That you shall have the right to access, correct, update or request deletion of your personal information on the website or the Mobile Application, as the case may be.

 

6. The Company’s Security

 

The Company undertakes appropriate and reasonable technical and organizational measures to protect information from loss, misuse, unauthorized access, disclosure, alteration, and destruction; taking into account the risks involved in the processing and nature of the information.

 

The Company requires a username and password to gain access to the website or the Mobile Application, as the case may be. You are therefore advised to keep your username and password secure, and not to disclose it to any third party. The Company cannot see your password, as the account passwords are hashed and the Company cannot send the forgotten passwords. The Company, however, provides you with instructions to reset your password.

 

7. Retention of Data

 

The Company reserves the right to retain your information where the Company has an ongoing legitimate business or legal need. However, the Company shall either delete or anonymize or securely store and isolate, without further processing, your data or information where the Company does not have any legitimate business need or legal requirement to process your data or information.

 

8. Cookies and Tracking Technologies

 

That the Company may use various technologies to collect and store information when you visit the Company’s website or the Mobile Application, as the case may be, and this may include cookies and similar tracking technologies. These cookies and similar tracking technologies are used to learn how you interact with the Company’s content on website or the Mobile Application, and to improve your experience when you visit the Company’s website or the Mobile Application. The Company also uses cookies to track your geo-location in order to provide you with the best service the Company may afford. However, you may choose to reject or block all or any specific types of cookies set by virtue of your visit to the website or the Mobile Application, as the case may be, by clicking on the cookie preferences on website or the Mobile Application. You hereby accept and acknowledge that some of the functions of website or the Mobile Application may not work perfectly if you choose to reject or block the use of cookies. You hereby further agree that the Company may place those cookies which you have not rejected or blocked on your device / computer / laptop.

 

9. Grievance Officer

 

That in accordance with the provisions of Information Technology Act, 2000 and rules framed there-under, the name and contact details of the Grievance Officer are provided below:

 

 Name              :       Jayendra

 E-mail ID          :       support@ecowmmerce.com

10. Updates to Privacy Policy

 

That the Company reserves the right to update or modify this Privacy Policy. The Company, however, shall notify you of any material changes to this Policy as required by law. The Company shall post an updated version of this Privacy Policy on the website or the Mobile Application, as the case may be. You are therefore advised to check the Company’s website or the Mobile Application, as the case may be, for any updates.

 

11. Jurisdiction

 

That any dispute over the issue of privacy shall be subject to this Privacy Policy and the “Terms of Service Agreement”. All such disputes, arising out of this Privacy Policy, shall be governed by the laws of Republic of India and before the exclusive jurisdiction of Courts located in the city of Jaipur, Rajasthan.

 

Privacy Notice

Collection of information

In order to provide you with the personalized recommended products, efficient customer service, and timely news notification, we record some information you’ve given previously from your visit to our site and your registration and browsing of our site.  Including your name, e-mail address, gender, your account settings, IP, fingerprint data, device information, your billing and shipping address information, phone number, address, credit card information, language preference, merchandise category preferences. At ecowmmerce.com, we respect and take the protection for your personal information very seriously. We ensure that your privacy is protected when using our services. Once we receive your data transmission, we have technical and organizational measures in place to help protect your data from loss, manipulation, unauthorized access, etc. We continually adapt our security measures in line with technological progress and developments. We protect your data using encryption using Secure Sockets Layer (SSL). SSL is a function that encrypts all information sent between buyer and seller, including card information, so that card details cannot be read by external parties.

 

Use of Personal Data

We collect personal Information that you provide to us voluntarily and process it for the following purposes: To create your personal account at ecowmmerce.com To complete transactions with you; To be able to contact you in the event of any problem with the delivery of your items; To communicate with you the latest market trend and enable you to participate in promotions if you have ever subscribed; To know your needs and preferences and recommend personalized products; To develop, enhance, market and provide products and services to meet your needs; To process exchanges or product returns; To improve our services and respond to requests or complaints.

 

The Content & Frequency of our communication with you

For automatically triggered email, SMS, and App push notifications. We may send you a confirmation email or a SMS verification after you register with ecowmmerce as well as service-related notifications as necessary.  For example:  Your order confirmation email; Your address change confirmation email; Your payment confirmation email; Your order delivery notice; Your package logistics method changing notification; The above list are closely related to your order.We strongly recommend that you do not unsubscribe. If you insist on deleting your account information, the above email will not be received again. The frequency of these notifications is closely related to your interaction on our website. We cannot promise a certain amount of delivery. How to delete my account:  Please refer to the below item “Right to Opt-out”.

 

Cookies

Cookie is a small text file that is saved to and during subsequent visits, retrieved from, your computer or mobile device. Ecowmmerce uses cookies to enhance and simplify your visit. We do not use cookies to disclose information to third parties. There are also third-party cookies on our Sites, which we use to collect statistics in aggregate form in analysis tools such as Google Analytics. Some of these cookies may track your behavior across multiple websites. There are two types of cookies persistent and temporary (session cookies).  Persistent cookies are stored as a file on your computer or mobile device for a time period no longer than 24 months.  Session cookies are stored temporarily and disappear when you close your browser. We use persistent cookies to store your shipping country and shopping bag unless you log in. We use session cookies when to check whether you are logged in or not.  You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under "Help" in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. However, please note that if you choose to disable cookies, you will not be able to take advantage of all features such as: Speed up navigation  Track site usage Recognize users and user access privileges  Enable selection and purchase products on this Site record your browsing activity and purchases Web Beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to allow us to count users who have visited certain pages of the Sites and to help determine the effectiveness of promotional or advertising campaigns. In contrast to cookies, which are stored on a user's computer hard drive, web beacons are embedded invisibly on web pages.

 

Children’s Privacy

If you are under 18 years old please use ecowmmerce.com only given or authorized by the holder of parental responsibility over the child.  Ecowmmerce.com do not collect, use, or transfer data to third parties with any data from children under 18. We will immediately delete the data when we learn that we have collected the personal data of a child under 18. If you find any child under 18 years old was registered on our site,please contact customer service to help to delete.

 

Processing of information

You agreed to clearly and fully understand, for the sole purpose that providing you with the personalized recommended products, efficient customer service, and timely news notification, we shall have the right to your personal data or data set for processing, including but not limited to the following any one or a series of operations, such as collecting, recording, organization, construction, storage, adaptive or modify, retrieval, consultation, use, disclosure, dissemination or other use of, arrangement, combination, limit, delete, or destroyed, whether or not the operation using automated means.

 

Right to Opt-out

Delete my account Ecowmmerce.com is committed to providing you with continuous, high quality products and services. But if you want to delete all your data information on our website, we respect your choice and shall fully cooperate. Please contact Ecowmmerce customer service and they will reply you within 48 hours. All your information will be completely deleted from the server of Ecowmmerce. Shortly afterwards, you can submit delete account request through our web page. This is currently under development. Before this, you can contact customer service to help to delete.