TERMS & CONDITIONS

 

PLEASE READ THIS TERMS OF SERVICE AGREEMENT CAREFULLY. BY USING THIS WEBSITE OR ORDERING TRANSACTION PRODUCTS FROM THIS WEBSITE, YOU AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT.

 

This Terms of Service Agreement (hereinafter referred to as the “Agreement”, for the sake of brevity) governs your use of this Website www.ecowmmerce.com, M/s Ecommerce International (hereinafter referred to as the “Company”, for the sake of brevity) offer of transaction products for purchase on this website, or your purchase of transaction products available on this website. This Agreement includes, and incorporates by this reference, the policies and guidelines as inculcated in this Agreement. The Company reserves the right to change or revise the terms and conditions of this Agreement at any time by posting any changes or a revised Agreement on this website. The Company shall alert you to the effect that changes or revisions have been made by indicating on the top of this Agreement the date it was last revised. The changed or revised Agreement shall be effective immediately after it is posted on this website. Your use of the website, following the posting of any such changes or of a revised Agreement, shall constitute your acceptance of any such changes or revisions. The Company encourages you to refer this Agreement whenever you visit the website to make sure that you understand the terms and conditions governing use of this website. This Agreement does not alter, in any way, the terms or conditions of any other written Agreement you may have with the Company for other transaction products. If you do not agree to this Agreement, including any referenced policies or guidelines, please terminate your use of this website with immediate effect. If you would like to print this Agreement, please click the “print” button on your browser toolbar.

 

  1. ACCEPTANCE OF TERMS AND CONDITIONS

a). Parties to Agreement: That this Agreement forms a legally binding contract between you and the Company. You hereby agree that by accepting this Agreement, you are willing to enter into a contract with the Company, having its principal place of business at C-622 4C-SCHEME MACHEDA JAIPUR RAJASTHAN - 302013, India. You hereby further agree that your residence / commercial address shall be the address as has been furnished, by you, at the time of registration of your membership with the Company.

b). Transaction Terms: That you hereby agree and acknowledge that the Company provides you an online transaction platform, through the medium of this website, which allows you to conclude online transactions for products subject to the terms of this Agreement.

c). Additional Terms: That you may be required to enter into a additional separate Agreement with the Company in connection with the Terms of Services. If there is any contradiction between the provisions of this Agreement and that of the provisions of the additional Terms of Services, the Additional Terms of Services shall govern the issue/s at hand in relation to distinctive online transaction.

 

  1. PRODUCTS

 a). Terms of Offer: That this website offers to felicitate registered members, of the Company, to place, accept, conclude, manage and fulfill orders of various products under different category/ies and by placing an order for purchase of products or accepting the order for sale of products through this website, you agree to the terms set forth in this Agreement. The Company further reserves the right, but shall not be obliged, to introduce new features, functionalities or applications to the website or to the future version of the website. All new features, functionalities, applications, modifications, upgrades and / or alterations shall be governed by this Agreement, unless otherwise expressly stated by the Company.

b). Customer Solicitation: That unless you notify our call centre representatives or our sales representatives, while they are calling you, of your intention to opt out from further direct company communications and solicitations, you are agreeing to continue to receive further electronic mails and call solicitations from the Company and its representatives.

c). Proprietary Rights: That the Company has proprietary rights and trade secrets in the transaction products. You are not permitted to copy, reproduce, re-sell or re-distribute any transaction products being offered, distributed or sold by the Company through this website. The Company also has rights to all trademarks and trade-dress and specific layouts of this website including text placement, images and any other information.

d). Lawful Items: That the Vendor hereby agrees and acknowledges that the products of an Online Transaction shall be lawful items and must not be otherwise prohibited or restricted by any local, state or central laws, as the case may be, and further that such products of an Online Transaction shall not be in breach of terms of this Agreement including, but not limited to, Additional Terms of Services, End User License Agreement and Product Listing Policy.

e). Refusal or Cancellation of Online Transaction: That the Company reserves the right, at its sole discretion, to refuse or cancel any Online transaction for any reasons without liability for any losses or damages arising out of or in connection with such refusal or cancellation where the Company has reason to believe that the Online Transaction is unauthorized, violates any law, rule or regulation or may subject the Company to any liability. You hereby agree and acknowledge that the Company may, at times, require additional information or verifications for any Online Transaction and you hereby agree to provide such information or verifications to the Company whenever it is required by the Company.

f). Disputes between Customer and Vendor: That the Customer and the Vendor hereby agree and acknowledge that in case of any dispute between the Customer and the Vendor, the Company shall have full right and power to make a determination of such dispute. However, you hereby acknowledge that that the Company is not a judicial or arbitration institution and therefore, the Company shall make the determinations only as an ordinary non-professional person. YOU HEREBY AGREE TO RELEASE AND INDEMNIFY THE COMPANY AND ITS AGENTS, AFFILIATES, DIRECTORS, OFFICERS AND EMPLOYEES FROM ALL CLAIMS, DEMANDS, ACTIONS, PROCEEDINGS, COSTS, EXPENSES AND DAMAGES INCLUDING, WITHOUT LIMITATION, ANY ACTUAL, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, ARISING OUT OF OR IN CONNECTION WITH SUCH DISPUTE.

g). Tax: That if you purchase any products from this website, you shall be responsible for paying any applicable taxes.

 

  1. TRANSACTION BETWEEN CUSTOMER AND VENDOR

a). Online Order: That the Vendor and the Customer shall enter into an Online Transaction for products by completing, submitting and accepting an order by using the applicable standard order form on the website. The Vendor and the Customer hereby agree and acknowledge that they shall be responsible for ensuring that they have perused, and have agreed, to all the relevant terms and conditions for the products in the relevant order form, including, but not limited to, pricing, quantity, specification, quality standards, customer ratings, inspection, shipping etc.

b). Payment of Transaction Amount: That the Customer agrees to pay the full transaction amount, as listed for the transaction product, through the website unless another option is made available directly by the Company on the website. The transaction amount shall be received by the Company, on behalf of the Vendor. The Vendor hereby agrees that the payment of full transaction amount, as listed against the transaction product/s, by the Consumer shall constitute final payment and shall fulfill the Consumer’s obligation towards the transaction product/s, in toto, upon receipt of the transaction amount by the Company. The Consumer as well as the Vendor hereby agrees that the Company shall not hold the transaction amount, on behalf of the Buyer, in any trust relationship.

That the Company undertakes to promptly notify, the Vendor, all details regarding receipt of transaction amount, as against the transaction product/s. The Company shall keep the transaction amount, in safe custody, and shall not release the amount to the Vendor unless:

 i). the Consumer confirms the successful completion of the entire transaction;

 ii). the expiry of the pre-determined time limit, as mutually agreed upon between the Company and the Vendor; where the Consumer fails to confirm the successful completion of the transaction;

 iii). the online transaction gets cancelled, for whatever reasons may be; whereby the entire transaction amount shall be refunded to the Consumer within a period 45 days;

 iv). the online transaction meets with a dispute, for whatever reasons may be; the transaction amount shall be disposed off in terms of the Settlement Agreement executed or entered between the Consumer, the Vendor and the Company;

 v). the Company receives any Order, Award or Judgement from a competent Court of Law, Arbitrator, Tribunal or any other authority which directs the Company to release the transaction amount; the transaction amount shall be released and thereby disposed off in accordance with such Order, Award or Judgement, as the case may be.

 

  1. COMPANY’S SERVICE CHARGES OR COMMISSION

 

 a). Third Party Fees Not Included: That Service Charges or Commission, charged by the Company, do not include any fees or charges, including applicable taxes, payable to any third party for any transaction product that you may sell or purchase in connection with the online transaction. You hereby agree that that it shall be your responsibility to settle the fees or charges with such third parties.

 b). Taxes Not Included: That Service Charges or Commission, charged by the Company, are exclusive of any taxes, duties or other governmental levies. You hereby agree to pay and be responsible for any such taxes, duties or levies for the use of the Transaction Services in addition to the Company’s Service Charges or Commission.

 

  1. MEMBER’S RESPONSIBILITIES

 a). Information and Assistance: That you agree to provide all necessary information, approval and render all reasonable assistance as well as co-operation so as to enable the Company to complete the online transaction in its entirety. You hereby, further, agree that the Company shall not be responsible for any losses or damages arising out of such default and for any delay in completion of online transaction or cancellation of online transaction or of transfer of any funds, as the case may be.

 b). Representations and Warranties: That you represent and warrant that:

 i). you shall utilize the services of the Company in good faith and in compliance with all the applicable laws and regulations, including, laws related to money-laundering;

 ii).all information, provided by you, in connection with the use of the services of the Company is true, lawful and accurate, and is not untrue, misleading or deceptive;

 iii). you shall not utilize the services of the Company to defraud the Company or engage in unlawful activities, including, without limitation, dealing in products prohibited by law or otherwise;

 iv). you, the Vendor, have all the legitimate rights and authorization to sell, distribute, or export the products and by utilizing the services of the Company, you are not violating or infringing the rights of any third party;

 v). you, the Vendor, have the good title to the products ordered under the Online Transaction and that such products meet the agreed description and specifications as listed on the website;

 c). Obligation to Pay Taxes: That you shall be responsible for payment of any taxes, like Goods and Service Tax, duties or other governmental levies that may be imposed on transaction products purchased or supplied under or in connection with the Online Transactions.

 d). Feedback: That you shall not undertake any action which may deteriorate the integrity of the Company’s feedback system, by means of providing positive feedback on yourself on the website using secondary member’s identity or through third parties or by providing unsubstantiated negative feedback on another registered member on the website.

 

  1. BREACH OF AGREEMENT

 

That you agree and acknowledge that the Company reserves the right to cancel your membership at any time without liability for any losses or damages arising out of or in connection with such cancellation if you, in the Company’s opinion, are not acting in good faith or acting in breach of this Agreement. The Company also reserves the right to impose any penalty for committing any such breach of this Agreement.

 

  1. CONFIDENTIALITY

 

That you agree and acknowledge that you shall keep confidential all confidential information provided by other members of the Company, on this website, in connection with any Online Transaction. For the purpose of this Agreement, “Confidential Information” shall mean and include all information provided by another member of the Company, on this website, unless such information is already on the public domain or has subsequently becomes public other than due to your breach of this confidential obligation/s.

 

  1. WEBSITE

 a). Content, Intellectual Property and Third Party Links: That you agree and appreciate that this website offers transaction product/s information, both directly and through in-direct links to third party websites, and marketing materials. The Company does not always create such information on this website; instead such information is often gathered from other sources. You hereby agree and understand that such content or information is protected by intellectual property laws of India, foreign nations, and international bodies and unauthorized use or access of such contents, information or materials may violate copyright, trademark and / or other laws. Further, you acknowledge that your use of the contents, information or materials on this website is for personal and for non-commercial use.

b). Use of Website: That the Company shall not be responsible for any damages resulting from the use of this website by anyone or to anyone. You hereby agree that you shall not use this website for any illegal purposes. You hereby further agree that you shall:

 i). abide by all applicable local, state, national, and international laws and regulations in your use of this website, including laws regarding intellectual property rights;

 ii). not interfere with or disrupt the use and enjoyment of the website by other users;

 iii). not re-sell transaction products on this website;

 iv). not engage, directly or indirectly, in transmission of “spam”, “virus”, or any other type of unsolicited material.

 c). License: That you are granted a limited, non-exclusive, non-transferable right to use the content and materials on this website in connection with your normal, non-commercial use of this website. You shall not copy, reproduce, transmit, distribute, or create derivative works of such content or information without express written authorization from the Company or the applicable third party, if the contents of any third party are at issue.

d). Posting: That by posting, storing, or transmitting any content/s on this website, you hereby grant the Company a perpetual, world-wide, non-exclusive, royalty-free, assignable, right and license to use, copy, display, perform, create derivative works from, distribute, have distributed, transmit and assign such content in any form, in all media now known or hereinafter created, anywhere in the world. You hereby agree and acknowledge that the Company does not have the ability to control the nature of the user-generated content offered through this website and you shall be solely responsible for any of the contents you post on this website. The Company shall not be responsible or liable for any damage or harm resulting from any such posts. However, the Company reserves the right, but has no obligation, to monitor the materials posted on this website and to remove any content which deems objectionable at its own discretion.

 

  1. DISCLAIMER OF WARRANTIES

 

THAT YOU ACKNOWLEDGE AND AGREE THAT THIS WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, AND THAT YOUR USE OF OR RELIANCE UPON THIS WEBSITE IS AT YOUR SOLE RISK AND DISCRETION. THE COMPANY HEREBY DISCLAIM ANY AND ALL REPRESENTATIONS, WARRANTIES AND GUARANTEES REGARDING THIS WEBSITE, WHETHER EXPRESS, IMPLIED OR STATUTORY OR ORAL OR WRITTEN, AND INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTIBILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. FURTHER, THE COMPANY MAKES NO WARRANTY THAT 1) THIS WEBSITE SHALL MEET YOUR REQUIREMENTS; 2) THIS WEBSITE SHALL BE UNINTERRUPTED, ACCURATE, RELIABLE, TIMELY, SECURE OR ERROR-FREE; 3) THE QUALITY OF ANY TRANSACTION PRODUCTS, INFORMATION OR OTHER MATERIAL ACCESSED OR OBTAINED BY YOU THROUGH THIS WEBSITE SHALL BE AS REPRESENTED OR MEET YOUR EXPECTATIONS; 4) ANY ERRORS IN THIS WEBSITE SHALL BE CORRECTED. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE COMPANY OR FROM THIS WEBSITE SHALL CREATE ANY REPRESENTATION, WARRANTY OR GUARANTEE.

 

  1. LIMITATION OF LIABILITY

 

THAT UNDER NO CIRCUMSTANCES, INCLUDING, WITHOUT LIMITATION, IN THE EVENT OF NEGLIGENCE, SHALL COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF USE, BUSINESS INTERRUPTION, LOSS OF INFORMATION OR DATA, OR PECUNIARY LOSS, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS OR USE OF OR INABILITY TO ACCESS OR USE OF THIS WEBSITE OR THE TRANSACTION PRODUCTS, OR ANY TRANSACTION PRODUCTS PURCHASED OR OBTAINED OR TRANSACTIONS ENTERED INTO THROUGH THIS WEBSITE, OR ANY LOST PROFITS YOU ALLEGE, WHETHER OR NOT THE DAMAGES OR LOSS OF PROFITS WERE FORESEEABLE AND WHETHER OR NOT THE COMPANY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

 

  1. INDEMNIFICATION

 

That you shall indemnify, defend and hold harmless the Company and each of its respective officers, directors, employees, agents, shareholders, affiliates and assigns from and against any claims, liabilities, proceedings, losses, damages, fine, penalty, interest, cost and expenses, including, without limitation reasonable attorneys’ fees and expenses, of third parties relating to or arising out of or in connection with the following:

 a). your access to or use of this website or the breach of your warranties, representations, obligations under this Agreement and breach of this Agreement;

 b). your violation of the rights of a third party, including the infringement by you of any intellectual property or misappropriation of any proprietary right or trade secret of any person or entity;

 c). your violation of any provisions of this Agreement;

 d). your negligence or willful misconduct;

 These obligations shall survive any termination of the Agreement.

 

  1. PRIVACY

 

That the Company strongly believes in protecting its user’s privacy and thereby providing you with its notice pertaining to the use of data. Please refer the Company’s “Privacy Policy”, incorporated by reference herein, which is posted on this website.

 

  1. AGREEMENT TO BE BOUND

 

That you acknowledge that by using this website or by ordering transaction products, you have read and agree to be bound by this Agreement and all terms and conditions on this website.

 

  1. GENERAL

 a). Force Majeure: That the Company shall not be deemed to be in default hereunder or held responsible for any cessation, interruption, or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, act of God, war, terrorism, armed conflict, labour strike, lockout or boycott.

b). Notices: That all correspondence, writings, statements, legal notices or other communication required or permitted to be given hereunder this Agreement shall be given, made or communicated, by the Company, by way of electronic mail and / or registered mail or certified mail at the address, provided by you, in your latest membership profile. Any such communication shall be deemed to delivered and received, by you, after the expiry of 24 hours from the dispatch of such electronic mail. Except as explicitly stated otherwise, any such communication shall be served on the Company by personal delivery, courier or certified mail at the address as stated under the introduction hereinabove.

 c). Cessation of Operation: That the Company may at any time, in its sole discretion and without advance notice to you, cease operation of this website and distribution of the transaction products.

d). Entire Agreement: That this Agreement comprises the entire Agreement between you and the Company and thereby, supersedes any prior agreements pertaining to the subject matter contained herein.

e). Effect of Waiver: That the failure of the Company to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision.

 f). Severance: If any provision of this Agreement is found by a Court of competent jurisdiction to be invalid, the parties nevertheless agree that the Court should endeavor to give effect to the parties’ intention as reflected in the provision, and the other provisions of this Agreement shall remain in full force and effect.

g). Headings: That the headings, under this Agreement, are for reference only and in no way define, limit, construe or describe the scope or extent of such Clause.

h). Independent Contractor: That this Agreement does not create or intend to create any agency, partnership, joint venture, employer – employee relationship and / or franchiser – franchisee relationship between you and the Company.

i). Amicable Resolution: That if any dispute or claim arises from or in connection with this Agreement, any Online Transaction or your access or use of the Company’s services, the relevant parties shall resolve the dispute by amicable negotiations.

 j). Arbitration: That all disputes arising from or in connection with this Agreement, any Online Transaction or your access or use of the Company’s services, where such disputes are not resolved through amicable negotiations, the relevant parties shall refer such dispute to arbitration in the first instance. There shall be a single arbitrator, mutually decided by the relevant parties, and the proceedings thereof shall be conducted at Jaipur, Rajasthan in accordance with the provisions of the Arbitration and Conciliation Act, 1996 or any statutory modification or amendment or re-enactment thereof.

 k). Governing Law and Jurisdiction: That this website originates from the city of Jaipur, Rajasthan and this Agreement shall be governed by the laws of Republic of India. Neither you nor the Company shall commence or prosecute any suit, proceeding or claim to enforce the provisions of this Agreement, to recover damages for breach of or default of this Agreement, or otherwise arising under or by reason of this Agreement, other than in Courts located in the city of Jaipur, Rajasthan. By using this website or ordering transaction products, you consent to the jurisdiction of such Courts in connection with any action, suit, proceeding or claim arising under or by reason of this Agreement.

l). Injunctive Relief: That either party may seek injunctive or other equitable relief against the other party in any Court of competent jurisdiction prior to or during the process of amicable negotiation or the arbitration proceedings.

m). Waiver of Class Action Rights: THAT BY ENTERING INTO THIS AGREEMENT, YOU HEREBY IRREVOCABLY WAIVE ANY RIGHT YOU MAY HAVE TO JOIN CLAIMS WITH THOSE OF OTHER IN THE FORM OF A CLASS ACTION OR SIMILAR PROCEDURAL DEVICE. ANY CLAIMS ARISING OUT OF OR RELATING TO OR IN CONNECTION WITH THIS AGREEMENT SHALL BE ASSERTED INDIVIDUALLY.

n). Termination: That the Company reserves the right to terminate your access to the website if it reasonably believes, in its sole discretion, that you have breached any of the terms and conditions of this Agreement. You shall not be permitted to use this website thereafter and the Company reserves the right to exercise any means, it deems necessary, to prevent unauthorized access of this website. If at the time of the termination you have a valid Online Transaction under this Agreement, the Company shall have the discretion and authority to refund to the Consumer and / or release to the Vendor all or part of the transaction amount under the Online Transaction as the Company deems fit and appropriate at its sole discretion.

 

This Agreement shall survive indefinitely unless and until the Company prefers in its sole discretion.

o). Assignment: That you agree and acknowledge that you shall not assign your rights and obligations, under this Agreement, to anyone. However, the Company reserves the right to assign its rights and obligations under this Agreement to any one or any entity in its sole discretion and without advance notice to you.

REFUND/RETURN POLICY

By accepting these terms of use through your use of the site, you certify that you are 18 years of age or older. If you are under 18 years old,please use this Site only under the supervision of a parent or legal guardian. Subject to the terms and conditions of this agreement, ecowmmerce.com hereby grants you a limited, revocable, non-transferable, and non-exclusive license to access and use the site by displaying it on your Internet browser only for the purpose of shopping and not for any commercial use or use on behalf of any third party, except as explicitly permitted by ecowmmerce.com in advance. Any violation of this agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.

 

Unless explicitly permitted by ecowmmerce.com in advance, all materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this site (collectively, the "Contents") are intended solely for personal, non-commercial use. You may not make any commercial use of any of the information provided on the site or make any use of the site for the benefit of another business. ecowmmerce.com reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if ecowmmerce.com believes that customer conduct violates applicable laws or is harmful to ecowmmerce.com's interests. You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit this Site or any portion of it unless expressly permitted by ecowmmerce.com in writing.

 

You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including without limitation financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify ecowmmerce.com of any unauthorized use of your password or identification or any other breach or threatened breach of this site's security. By accepting these terms of use through your use of the Site, you also agree with our Shipping/handling/refund/return policy.

 Our products are imported from the overseas warehouses situated at different locations all over the world, so we have a strict refund/return policy for the customers. Therefore, we request our customers to check the cart carefully before making payments.

The refund or partial will only be processed, if an order is being cancelled by the seller or a wrong/damaged product is delivered to a customer. Buyer is responsible for return shipping costs and any loss in value if an item isn't returned in original condition.

 

 The Customer hereby understands and agrees that the condition of the replaced or returned product, as the case may be, should meet the following criteria, during pick-up of the said product/s:

 

Accurate Product: Name, brand, Serial Number, Article Number, Bar Code, IMEI should match with the transaction product and attached invoice should be intact and clearly visible.

 

Comprehensive Product: All in-the-box accessories should be present.

 

Unused Product: The product should be unused, unwashed, unsoiled, undamaged, without any stain or mark, and with non-tampered quality check seals and warranty seals. In case of Mobile / Laptop / Computer / Tablet, the transaction product should be formatted and screen-lock pin, pattern or finger-print should be disabled.

 

The pick-up executive may refuse to accept the return if any of the above-mentioned criteria is not met with. However, the said criteria are not applicable in case of undergarments. The Customer agrees that the pick-up services shall be provided only at the address where the transaction product is delivered to the Customer.

 

The Customer hereby agrees and acknowledges that if the delivered transaction product is defective or damaged, the Customer is required to contact the Company at once with details of the said transaction product as well as the details; before proceeding through the course of action for replacement or refund.

 

The Customer hereby agrees that the process of refund or replacement shall only be commenced, by the Company, when the returned or the replaced product is received by the Company. There may be certain instances where it would not be possible for the Company to process replacement of transaction product, the Customer shall be provided with refund in such cases.

 

The Customer hereby agrees that the Customer shall not open the product packaging, by himself, where the said transaction product requires installation by the Company’s service partners. The Company shall not be responsible for any damage or defect in the said transaction product if the Customer attempts to open the said transaction product by himself and in such cases, the Customer shall not be entitled for any replacement or refund.

PRIVACY POLICY

 This Privacy Policy applies to www.ecowmmerce.com (hereinafter referred to as the “website”, for the sake of brevity) or the “Ecowmmerce” (hereinafter referred to as the “Mobile Application”, for the sake of brevity), as the case may be.

 

The website or the Mobile Application, as the case may be, recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes who we are, how we collect, share and how we treat user information we collect on the website of the Mobile Application, as the case may be, and how you can exercise your privacy rights. This Privacy Policy applies to current and former visitors to our website or the Mobile Application, as the case may be, and to our online Customers as well as Vendors. By visiting and / or using our website or the Mobile Application, as the case may be, you agree to this Privacy Policy.

 

The website and the Mobile Application are the properties of M/s Registan International (hereinafter referred to as the “Company”, for the sake of brevity), an Indian Company having its principal place of business at C-622, 4C Scheme, 80 Feet Moti Bandha Road, Macheda, Jaipur – 302 013, Rajasthan.

 

  1. Information we Collect

a). Information you provide to Company: That in the course of engaging our services, you may provide personal information about you and your contacts. Personal information is often, but not exclusively, provided to the Company when you sign up for and use of the Company’s services, consult with the Company’s customer service team, send the Company any electronic mail/s, integrate with another website, or communicate with the Company in any other way.

 

That the Company shall let you know, prior to such collection, whether the information which the Company is collecting is compulsory or if it may be provided, by you, voluntarily and the consequences, if any, of not providing such information. By providing the Company such information, you agree to this information being collected, used and disclosed as described in “Terms of Service Agreement” and this privacy policy.

 

Such information shall include:

i). Registration Information: That you shall be asked to provide and the Company collects your basic information such as, your name, electronic mail address, username, your company name, location, mobile number, address inclusive of house number, society, street, city, state, pin-code, country and IP address.

 ii). Payment and Billing Information: That you shall be required to provide and the Company may collect your payment and billing information, in case you purchase any transaction products from website or the Mobile Application, as the case may be, such as billing name, billing address and payment method. However, we NEVER collect your credit card number or debit card number or credit card expiry date or debit card expiry date or other details pertaining to your credit card or debit card on our website or Mobile Application, as the case may be. Credit card or debit card details are obtained and processed by our online payment partner. The Company shall also maintain a record of your billing transaction/s and purchases, and any communication and responses thereof.

iii). Information you Post: That we collect information you post in a public space on our website or the Mobile Application, as the case may be.

 b). Demographic Information: That we may collect demographic information about you, transaction products you like, transaction products you intend to purchase, transaction products you purchase, or any other information provided, by you, during your use of our website or the Mobile Application, as the case may be. We may collect such information as a part of a survey.

 c). Information the Company collects automatically: That we may collect information about your IP address and the browser you are using. We may look at what site you came from, duration of time spent on our website or the Mobile Application, as the case may be, pages accessed on our website or the Mobile Application, as the case may be. We may also collect the information related to the type of mobile device you are using, or the version of the operating system your computer / laptop or your device is running.

 

  1. Use of Information

 

That the Company may use the information collected through the website or the Mobile Application, as the case may be, for various reasons, including:

 a). To bill and collect money owed to the Company by you: This may include collection by sending you electronic mails, invoices, receipts, notice of delinquency and / or legal notices.

 b). To send you system alert messages: The Company may inform you about permanent or temporary changes to the Company’s services or to the website or to the Mobile Application or to send you account / security / compliance related notifications, such as new features, version updates, abuse warnings, and changes to this Privacy Policy, if any.

 c). To utilize for the Company’s data analytical projects: This may include utilization of your personal information to enhance the Company’s services to its Customers or Vendors, as the case may be.

 d). For marketing purpose: This may include sending you information about special promotions or offers or informing you about new features or products. This may range from the Company’s offers to the offers / products of the Vendors which you might interesting or fascinating.

 e). To enforce compliance with “Terms of Service Agreement” and applicable Law, and to protect the rights and safety our registered members and third parties, as well as the Company.

 f). To meet Legal requirements: This may include complying with court orders, issuance of court summons, and any other appropriate legal mechanisms and compliance with any order issued by public authority and any other law enforcement body.

 g).To prosecute and defend a Court, Arbitration proceeding, or any other legal proceedings.

 

  1. Sharing of information with third-parties

 a). The Company may share information with parties who perform services on Company’s behalf: This includes sharing of information with Vendors who sells, distributes or exports the transaction products to you.

 b). The Company may share information in compliance with law or to protect the interest of the Company: This includes sharing of information in compliance to any Court’s order or to any order issued by public authority or to any other law enforcement body. The information may be shared where the Company is investigating into any potential online fraud.

 c). The Company may share information with any successor / acquirer: This includes sharing of information to its successor where the Company’s entire business or any part thereof is sold / merged to any other Company / Corporation / Institution / Entity.

 

  1. Third-Party Sites

 

That if you click on any link/s to third-party websites, while accessing the Company’s website or the Mobile Application, as the case may be, this Privacy Policy would not apply to any such access to those websites. You are therefore advised to read their privacy policy before any such access and the Company shall not be responsible for any damage or loss which you may encounter as a result of any such access.

 

  1. Data Protection Rights

 

That you shall have the right to access, correct, update or request deletion of your personal information on the website or the Mobile Application, as the case may be.

 

  1. The Company’s Security

 

The Company undertakes appropriate and reasonable technical and organizational measures to protect information from loss, misuse, unauthorized access, disclosure, alteration, and destruction; taking into account the risks involved in the processing and nature of the information.

 

The Company requires a username and password to gain access to the website or the Mobile Application, as the case may be. You are therefore advised to keep your username and password secure, and not to disclose it to any third party. The Company cannot see your password, as the account passwords are hashed and the Company cannot send the forgotten passwords. The Company, however, provides you with instructions to reset your password.

 

  1. Retention of Data

 

The Company reserves the right to retain your information where the Company has an ongoing legitimate business or legal need. However, the Company shall either delete or anonymize or securely store and isolate, without further processing, your data or information where the Company does not have any legitimate business need or legal requirement to process your data or information.

 

  1. Cookies and Tracking Technologies

 

That the Company may use various technologies to collect and store information when you visit the Company’s website or the Mobile Application, as the case may be, and this may include cookies and similar tracking technologies. These cookies and similar tracking technologies are used to learn how you interact with the Company’s content on website or the Mobile Application, and to improve your experience when you visit the Company’s website or the Mobile Application. The Company also uses cookies to track your geo-location in order to provide you with the best service the Company may afford. However, you may choose to reject or block all or any specific types of cookies set by virtue of your visit to the website or the Mobile Application, as the case may be, by clicking on the cookie preferences on website or the Mobile Application. You hereby accept and acknowledge that some of the functions of website or the Mobile Application may not work perfectly if you choose to reject or block the use of cookies. You hereby further agree that the Company may place those cookies which you have not rejected or blocked on your device / computer / laptop.

 

  1. Grievance Officer

 

That in accordance with the provisions of Information Technology Act, 2000 and rules framed there-under, the name and contact details of the Grievance Officer are provided below:

 

 Name              :       Jayendra

 Address           :    C-622 4C-SCHEME MACHEDA JAIPUR RAJASTHAN - 302013 INDIA

 Contact No.:     :       +91-9828082890

 E-mail ID          :       support@ecowmmerce.com

  1. Updates to Privacy Policy

 

That the Company reserves the right to update or modify this Privacy Policy. The Company, however, shall notify you of any material changes to this Policy as required by law. The Company shall post an updated version of this Privacy Policy on the website or the Mobile Application, as the case may be. You are therefore advised to check the Company’s website or the Mobile Application, as the case may be, for any updates.

 

  1. Jurisdiction

 

That any dispute over the issue of privacy shall be subject to this Privacy Policy and the “Terms of Service Agreement”. All such disputes, arising out of this Privacy Policy, shall be governed by the laws of Republic of India and before the exclusive jurisdiction of Courts located in the city of Jaipur, Rajasthan.

 

Privacy Notice

Collection of information

In order to provide you with the personalized recommended products, efficient customer service, and timely news notification, we record some information you’ve given previously from your visit to our site and your registration and browsing of our site.  Including your name, e-mail address, gender, your account settings, IP, fingerprint data, device information, your billing and shipping address information, phone number, address, credit card information, language preference, merchandise category preferences. At ecowmmerce.com, we respect and take the protection for your personal information very seriously. We ensure that your privacy is protected when using our services. Once we receive your data transmission, we have technical and organizational measures in place to help protect your data from loss, manipulation, unauthorized access, etc. We continually adapt our security measures in line with technological progress and developments. We protect your data using encryption using Secure Sockets Layer (SSL). SSL is a function that encrypts all information sent between buyer and seller, including card information, so that card details cannot be read by external parties.

 

Use of Personal Data

We collect personal Information that you provide to us voluntarily and process it for the following purposes: To create your personal account at ecowmmerce.com To complete transactions with you; To be able to contact you in the event of any problem with the delivery of your items; To communicate with you the latest market trend and enable you to participate in promotions if you have ever subscribed; To know your needs and preferences and recommend personalized products; To develop, enhance, market and provide products and services to meet your needs; To process exchanges or product returns; To improve our services and respond to requests or complaints.

 

The Content & Frequency of our communication with you

For automatically triggered email, SMS, and App push notifications. We may send you a confirmation email or a SMS verification after you register with ecowmmerce as well as service-related notifications as necessary.  For example:  Your order confirmation email; Your address change confirmation email; Your payment confirmation email; Your order delivery notice; Your package logistics method changing notification; The above list are closely related to your order.We strongly recommend that you do not unsubscribe. If you insist on deleting your account information, the above email will not be received again. The frequency of these notifications is closely related to your interaction on our website. We cannot promise a certain amount of delivery. How to delete my account:  Please refer to the below item “Right to Opt-out”.

 

Cookies

Cookie is a small text file that is saved to and during subsequent visits, retrieved from, your computer or mobile device. Ecowmmerce uses cookies to enhance and simplify your visit. We do not use cookies to disclose information to third parties. There are also third-party cookies on our Sites, which we use to collect statistics in aggregate form in analysis tools such as Google Analytics. Some of these cookies may track your behavior across multiple websites. There are two types of cookies persistent and temporary (session cookies).  Persistent cookies are stored as a file on your computer or mobile device for a time period no longer than 24 months.  Session cookies are stored temporarily and disappear when you close your browser. We use persistent cookies to store your shipping country and shopping bag unless you log in. We use session cookies when to check whether you are logged in or not.  You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under "Help" in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. However, please note that if you choose to disable cookies, you will not be able to take advantage of all features such as: Speed up navigation  Track site usage Recognize users and user access privileges  Enable selection and purchase products on this Site record your browsing activity and purchases Web Beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to allow us to count users who have visited certain pages of the Sites and to help determine the effectiveness of promotional or advertising campaigns. In contrast to cookies, which are stored on a user's computer hard drive, web beacons are embedded invisibly on web pages.

 

Children’s Privacy

If you are under 18 years old please use ecowmmerce.com only given or authorized by the holder of parental responsibility over the child.  Ecowmmerce.com do not collect, use, or transfer data to third parties with any data from children under 18. We will immediately delete the data when we learn that we have collected the personal data of a child under 18. If you find any child under 18 years old was registered on our site,please contact customer service to help to delete.

 

Processing of information

You agreed to clearly and fully understand, for the sole purpose that providing you with the personalized recommended products, efficient customer service, and timely news notification, we shall have the right to your personal data or data set for processing, including but not limited to the following any one or a series of operations, such as collecting, recording, organization, construction, storage, adaptive or modify, retrieval, consultation, use, disclosure, dissemination or other use of, arrangement, combination, limit, delete, or destroyed, whether or not the operation using automated means.

 

Right to Opt-out

Delete my account Ecowmmerce.com is committed to providing you with continuous, high quality products and services. But if you want to delete all your data information on our website, we respect your choice and shall fully cooperate. Please contact Ecowmmerce customer service and they will reply you within 48 hours. All your information will be completely deleted from the server of Ecowmmerce. Shortly afterwards, you can submit delete account request through our web page. This is currently under development. Before this, you can contact customer service to help to delete.